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Well, I gotta vent. Where better to do that than here, eh?
I moved from the country and back into the city. I had "Frontier" phone and internet service. With this it came with a year free of Dish Network. Here goes my 8 month relationship with these fucks:
Susie decides she would like to go be a country mouse. Being the ever thrifty mouse, she decides to do some research calling all the providers to get the best deals.
Frontier space cadet says "We can give you 3 months free internet, and either one year dish OR a dell computer."
Susie says, "WOW!! What is the bill each month."
Frontier space cadet says, "It should be about $60 a month."
Susie says, "MAN, Time Warner's best deal was $126 a month. Are there any hidden charges or fees?"
Frontier cadet says, "No. The only thing is if you decide to cancel your account with us and you move to someplace that has us as your carrier, you will be charged a EARLY TERMINATION FEE. So, what I am saying is, if you move out of the area you won't be charged any termination fees if we are not a carrier in that area."
Susie says, "Wow, well....I'll take the deal!" "Do you carry a international plan? Where I can call overseas?"
Frontier Cadet says, "Why yes, it is $10 a month, 7 cents a minute."
Susie says, "Great....add that too."
First months bill, was NOT $60, it was more like $136. Not what I expected. Called the chick back, left a message. No call back. I call again, and ask for the cadets extension (cause I kept the paper I doodled on) and they said her duties were changed and she is on an other project. The chick said, "Can I help you?" I said, Yes....and begin to tell her my story. She said, "I have never heard of such a package deal." You would either get the dell or the free dish for a year. Not the internet as well. So, this will be your charge each month. I said after being pissed so much, ok. Next month, a new bill...even more expensive. Being MORE pissed off.....What is the fuckin' deal THIS time? Well....ends up being the international calling was not added on to my bill and it is 95 cents a minute to talk to Pop. Great I say...just fuckin' great.
moving along in the story.....8 months later....Susie decides to move back IN to the city and near Ozzy Fudd, Mrs. Fudd, Fudd Jr. and Cat Jesus.
Susie calls Frontier to CANCEL the account, and to pay the 'final bill'. They say, "Thank you, here is your confirmation number, we will send a box for the equiptment."
Moving along another month.....
I get a bill from 7/5/07-9/5/07 from Dish Network. They are billing me for 2 months advance. Their price? $143. I was like...what?? I cancelled this shit back in June. What's all this about? So I called Frontier and said, "what the hell is this all about?" Here is their lovely response:
When you cancelled with us you were supposed to cancel with Dish. I said, "But I initially set up the package deal with you guys. I thought once I cancelled with you, that it was all done." I said, I have yet to get a final bill as well, I know it should be something around $112. She said, "Wait a minute and I will check" She comes back on the line and tells me in a flat affect, "Your balance is $1070.00." I nearly dropped the fucking phone!! WHAT?!?!??!?!?! She said, "It's $100 for the unreturned modem, $200 for a unreturned digital box for dish, $300 early termination fee for the phone, $300 for early termination fee for the internet, last months partial bill $112, and taxes and surcharges. I said, "I was told that there was not going to be any early termination fees if I moved into a area where Frontier was not a carrier." She says, "Well...you were misinformed. Only by natural disaster are you not bound by your contract that you signed." I said, "I did NOT SIGN ANY CONTRACT!!" Well, it was a verbal contract. I said, "I never APPROVED of ANY contract stating all this misinformed bullshit!!" Well maam, I don't know what to tell you. I am IRRATE by this time. I said, well maybe your SUPERVISOR can tell me something different. She says, well...he will tell you the same thing." He comes on and says the same rhetorical bullshit. I come out with this schpeel, "I'll tell you what, I CANNOT afford $1070, and I REFUSE to pay this on false pretenses, and I will tell you another thing, I am NOT the type of person you can sweep under the carpet and be done with. I will contact the Attorney General, The better business buearu, the local newspapers, the local news channels, and I even belong to a website where I will make it known who have over 10,000 members. This is BULLSHIT!!! I feel like I am being raped.
He says, "maam...the best I can do is take $200 off of your account." I said, "the best you are going to do is take the whole fuckin' thing off my account!" I cannot authorize any more than that, he says nervously. He said that he will have HIS Supervisor call me between 3-5 EST on Friday. No one called. I call back on Monday, to get, "Well...due to the fact that the person who initially took your information neglected to note your account of the termination fees, we can delete them from your account. However, you will be responsible then for 8 months of Dish at $49 a month, and a total of $145 for the internet for the three months. It will end up being the same amount. I told them I am not happy with this shit either. I will get back to these fucking clowns, recharged and back at bat. FUCK THE CORPORATE bullshit!!
The End.....or is it?
Stay tuned
P. S. I know I will get a "Sorry, what was that, I wasn't paying attention" from Sarge's Little Helper, but...there was no way of shortening this novel without giving the full details.
I moved from the country and back into the city. I had "Frontier" phone and internet service. With this it came with a year free of Dish Network. Here goes my 8 month relationship with these fucks:
Susie decides she would like to go be a country mouse. Being the ever thrifty mouse, she decides to do some research calling all the providers to get the best deals.
Frontier space cadet says "We can give you 3 months free internet, and either one year dish OR a dell computer."
Susie says, "WOW!! What is the bill each month."
Frontier space cadet says, "It should be about $60 a month."
Susie says, "MAN, Time Warner's best deal was $126 a month. Are there any hidden charges or fees?"
Frontier cadet says, "No. The only thing is if you decide to cancel your account with us and you move to someplace that has us as your carrier, you will be charged a EARLY TERMINATION FEE. So, what I am saying is, if you move out of the area you won't be charged any termination fees if we are not a carrier in that area."
Susie says, "Wow, well....I'll take the deal!" "Do you carry a international plan? Where I can call overseas?"
Frontier Cadet says, "Why yes, it is $10 a month, 7 cents a minute."
Susie says, "Great....add that too."
First months bill, was NOT $60, it was more like $136. Not what I expected. Called the chick back, left a message. No call back. I call again, and ask for the cadets extension (cause I kept the paper I doodled on) and they said her duties were changed and she is on an other project. The chick said, "Can I help you?" I said, Yes....and begin to tell her my story. She said, "I have never heard of such a package deal." You would either get the dell or the free dish for a year. Not the internet as well. So, this will be your charge each month. I said after being pissed so much, ok. Next month, a new bill...even more expensive. Being MORE pissed off.....What is the fuckin' deal THIS time? Well....ends up being the international calling was not added on to my bill and it is 95 cents a minute to talk to Pop. Great I say...just fuckin' great.
moving along in the story.....8 months later....Susie decides to move back IN to the city and near Ozzy Fudd, Mrs. Fudd, Fudd Jr. and Cat Jesus.
Susie calls Frontier to CANCEL the account, and to pay the 'final bill'. They say, "Thank you, here is your confirmation number, we will send a box for the equiptment."
Moving along another month.....
I get a bill from 7/5/07-9/5/07 from Dish Network. They are billing me for 2 months advance. Their price? $143. I was like...what?? I cancelled this shit back in June. What's all this about? So I called Frontier and said, "what the hell is this all about?" Here is their lovely response:
When you cancelled with us you were supposed to cancel with Dish. I said, "But I initially set up the package deal with you guys. I thought once I cancelled with you, that it was all done." I said, I have yet to get a final bill as well, I know it should be something around $112. She said, "Wait a minute and I will check" She comes back on the line and tells me in a flat affect, "Your balance is $1070.00." I nearly dropped the fucking phone!! WHAT?!?!??!?!?! She said, "It's $100 for the unreturned modem, $200 for a unreturned digital box for dish, $300 early termination fee for the phone, $300 for early termination fee for the internet, last months partial bill $112, and taxes and surcharges. I said, "I was told that there was not going to be any early termination fees if I moved into a area where Frontier was not a carrier." She says, "Well...you were misinformed. Only by natural disaster are you not bound by your contract that you signed." I said, "I did NOT SIGN ANY CONTRACT!!" Well, it was a verbal contract. I said, "I never APPROVED of ANY contract stating all this misinformed bullshit!!" Well maam, I don't know what to tell you. I am IRRATE by this time. I said, well maybe your SUPERVISOR can tell me something different. She says, well...he will tell you the same thing." He comes on and says the same rhetorical bullshit. I come out with this schpeel, "I'll tell you what, I CANNOT afford $1070, and I REFUSE to pay this on false pretenses, and I will tell you another thing, I am NOT the type of person you can sweep under the carpet and be done with. I will contact the Attorney General, The better business buearu, the local newspapers, the local news channels, and I even belong to a website where I will make it known who have over 10,000 members. This is BULLSHIT!!! I feel like I am being raped.
He says, "maam...the best I can do is take $200 off of your account." I said, "the best you are going to do is take the whole fuckin' thing off my account!" I cannot authorize any more than that, he says nervously. He said that he will have HIS Supervisor call me between 3-5 EST on Friday. No one called. I call back on Monday, to get, "Well...due to the fact that the person who initially took your information neglected to note your account of the termination fees, we can delete them from your account. However, you will be responsible then for 8 months of Dish at $49 a month, and a total of $145 for the internet for the three months. It will end up being the same amount. I told them I am not happy with this shit either. I will get back to these fucking clowns, recharged and back at bat. FUCK THE CORPORATE bullshit!!
The End.....or is it?
Stay tuned
P. S. I know I will get a "Sorry, what was that, I wasn't paying attention" from Sarge's Little Helper, but...there was no way of shortening this novel without giving the full details.
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